HighSpin Casino Cookie Policy

At HighSpin Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at highspin.com, and what choices you have regarding their use. By continuing to use our platform — whether through desktop or the HighSpin app — you acknowledge and accept our use of cookies as described below.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. We use cookies across our HighSpin Casino platform to ensure the site functions correctly, to remember your preferences, and to help us understand how visitors interact with our services. Cookies do not contain personally identifiable information on their own, but they may work alongside other data we collect when you log in, register, or use the HighSpin login page.

Types of Cookies We Use

At High Spin Casino, we deploy several categories of cookies to deliver a seamless and secure experience. Below is a breakdown of the types we use and their purposes.

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, core features — including the HighSpin Casino login process, account authentication, session management, and secure payment processing — would not function. These cookies cannot be disabled as they are fundamental to our services.

• Session management and authentication cookies
• Security and fraud prevention identifiers
• Load balancing and server communication cookies
• Cookies required to process deposits and withdrawals securely

Functional Cookies

Our HighSpin Casino platform uses functional cookies to remember your settings and preferences, providing a more personalised experience each time you visit. These cookies help us recall your language preferences, currency selection, and other interface choices so you do not need to reconfigure them on every visit.

• Language and localisation preferences
• Currency display settings (EUR, GBP, USD, AUD, and supported cryptocurrencies)
• User interface customisation
• Remembered login credentials (if opted in)

Performance and Analytics Cookies

We use performance cookies at High Spin to collect aggregated, anonymised data about how visitors use our website. This information helps us improve site navigation, identify technical issues, and optimise the overall user experience — including on the HighSpin Casino app and mobile browser versions.

• Page view and visit duration tracking
• Error and broken link monitoring
• Traffic source and referral analysis
• Game category and feature interaction data

Marketing and Targeting Cookies

Our HighSpin Casino platform may use marketing cookies to deliver relevant promotional content, including information about the HighSpin bonus offers, weekly reload promotions, the Wheel of Fortune, Lootboxes, and our ongoing tournaments. These cookies track your browsing behaviour across sessions and, in some cases, across third-party websites, to present you with advertising that is more relevant to your interests.

• Retargeting and remarketing identifiers
• Affiliate tracking cookies (to attribute referrals correctly)
• Advertising frequency management
• Campaign performance measurement

Third-Party Cookies

At HighSpin Casino, we work with trusted third-party providers — including analytics platforms, payment processors, and game studios — who may set their own cookies when you access our services. These third parties operate under their own privacy and cookie policies, and we encourage you to review those policies independently. We do not control the cookies placed by third-party partners, but we only work with providers who meet our data protection standards.

Cookies and the HighSpin App

If you access our services through the High Spin Casino app or a mobile browser, similar tracking technologies may be used, including mobile identifiers and local storage. The HighSpin app uses equivalent mechanisms to cookies in order to maintain your session, remember preferences, and track performance. The choices and controls described in this policy apply equally to app-based access.

How Long Do Cookies Last?

We use both session cookies and persistent cookies. Session cookies are temporary and expire when you close your browser or log out of the HighSpin login portal. Persistent cookies remain on your device for a defined period — typically between 30 days and 2 years — depending on their purpose. You can view and delete persistent cookies at any time through your browser settings.

Managing and Controlling Cookies

At High Spin, we respect your right to control the data collected about you. You have several options for managing cookies:

• Browser settings: Most browsers allow you to block or delete cookies through their privacy or security settings. Note that disabling strictly necessary cookies may affect your ability to access the HighSpin Casino login page and other core features.
• Cookie consent tool: When you first visit our website, we present a cookie consent banner where you can choose which non-essential categories to accept or decline.
• Opt-out links: For analytics cookies, you may opt out directly through providers such as Google Analytics using their available opt-out tools.
• Do Not Track: Some browsers support a "Do Not Track" signal. While we acknowledge this signal, please be aware that there is currently no industry-wide standard for its enforcement.

Cookies and Bonuses

Our HighSpin Casino bonus system — including the Welcome Package of 380% up to £2,200 + 2,000 Free Spins, reload bonuses, cashback offers, and the HighSpin no deposit bonus promotions when available — may rely on cookies to track eligibility, promo code usage, and wagering activity. Disabling certain cookies may affect your ability to receive or correctly activate promotional offers, including any HighSpin Casino no deposit bonus campaigns we run.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by displaying a notice on our website or through your registered account. We encourage you to review this page regularly to stay informed about how we use cookies at HighSpin Casino.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to get in touch with our support team. We are available 24/7 via live chat at highspin.com, or you can reach us by email at support@highspin.com. For VIP-related enquiries, please contact us at vip@highspin.com. HighSpin Casino is operated by Costa Matrix Group LLC (legal person number 3-102-934519) and is licensed under Costa Rica regulations pursuant to Law No. 9050.