HighSpin Casino Terms and Conditions

At HighSpin Casino, we want every player to have a clear understanding of the rules and obligations that govern the use of our platform. These Terms and Conditions apply to all users who access, register, or engage with any service offered through our website at https://highspin.com/. By creating an account or placing any wager, you confirm that you have read, understood, and agreed to be bound by every clause set out in this document. We encourage you to review this page carefully before proceeding.

1. About the Operator

Our HighSpin Casino platform is operated by Costa Matrix Group LLC, a company registered under legal person number 3-102-934519. We hold a licence issued in Costa Rica under the regulations applicable to Law No. 9050. Our services are directed at international players aged 18 and over, and we operate primarily in the English language, with support also available for British English localisation.

2. Eligibility and Account Registration

To use the High Spin Casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted country. We do not accept players from the USA, Russia, Ukraine, Iran, China, North Korea, Syria, the Philippines, Nigeria, South Africa, South Korea, or any other territory listed in our restricted jurisdictions policy.
• You must provide accurate and truthful information during the highspin casino login registration process.
• You are permitted to hold only one account on our platform. Duplicate or fraudulent accounts will be immediately closed.
• You must not be self-excluded from gambling services.

We reserve the right to request identity verification at any time. Failure to comply with our Know Your Customer procedures may result in the suspension of your account and the withholding of any pending withdrawals until checks are completed.

3. Deposits and Withdrawals

3.1 Deposit Rules

Here at HighSpin, we accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Open Banking, and a wide range of cryptocurrencies including BTC, ETH, LTC, BCH, DOGE, XRP, USDT, ADA, TRX, and BNB. The minimum deposit is 10 EUR, GBP, USD, or AUD for standard play. A minimum deposit of 20 in the same currencies is required to activate any highspin bonus or welcome promotion.

3.2 Withdrawal Rules

At High Spin Casino, we process withdrawal requests in accordance with the following limits and conditions:

• Minimum withdrawal: 20 EUR, GBP, USD, or AUD.
• Daily withdrawal limit: 2,000 GBP/EUR/USD/AUD.
• Weekly withdrawal limit: 5,000 GBP/EUR/USD/AUD.
• Monthly withdrawal limit: 20,000 GBP/EUR/USD/AUD.
• Progressive jackpot winnings are paid in full and are not subject to standard withdrawal limits.
• Higher withdrawal limits may be granted at our discretion, including for high-value depositors and VIP members.
• Only one active withdrawal request is permitted at a time.
• We may apply transaction fees or restrictions to deposits that have not been sufficiently wagered.
• Identity, payment method, and compliance checks may be carried out at any time and may suspend or delay a payout.

We aim to process verified e-wallet and cryptocurrency withdrawals within one working day once the request has been confirmed by our team.

4. Bonuses and Promotions

Our HighSpin Casino bonus structure is designed to reward players at every stage of their journey. The Welcome Package offers 380% up to £2,200 plus 2,000 Free Spins across the first four deposits. The following terms apply universally to all four welcome bonuses:

• The minimum deposit to activate any highspin casino bonus is £20.
• Each bonus must be activated in the Bonuses section within 72 hours of the qualifying deposit.
• All bonus offers are valid for 7 days from the date of activation.
• The cash bonus carries a 35x wagering requirement; free spin winnings are also subject to 35x wagering.
• Free spins are played at £0.10 per spin and are released in five daily sets, beginning on the second day after the deposit.
• The maximum bet while a bonus is active is 5 EUR/GBP/USD/AUD. Feature purchases count toward this bet limit.
• The maximum win from a single bonus is capped at 10x the bonus amount.
• Free spin winnings are capped at 100 GBP.
• Each bonus may only be claimed once; only one bonus may be held at any time.
• Real money is wagered before bonus funds.
• Accounts identified as duplicates are excluded from all promotional offers.

We also offer ongoing promotions including Tuesday and Weekend Reload Bonuses, Thursday Free Spins, a Weekly Cashback Bonus every Monday of up to £500, a Monthly Rakeback Bonus of up to £5,000, a High Roller Bonus, Lootboxes with prizes up to £10,000, the HighSpin Lottery, a Wheel of Fortune, and regular tournaments. Full terms for each individual promotion are available on the relevant promotional page.

We want to be transparent: a highspin no deposit bonus is not currently listed among our standard offers. Any promotional offers described as highspin casino no deposit bonus offers would be listed explicitly on our promotions page, and separate terms would apply.

5. VIP Programme

Our HighSpin VIP Club is available to players who deposit a minimum of £1,000 and arrange a custom offer directly with a dedicated VIP manager. As a VIP member, you will benefit from personalised support, exclusive bonuses, priority withdrawal handling, and cash bonuses of up to 50% with amounts reaching £5,000. To enquire, contact us at vip@highspin.com.

6. Responsible Gambling

We at HighSpin are fully committed to promoting responsible gambling practices. Our platform provides tools that allow you to set deposit limits, loss limits, session time reminders, and self-exclusion periods. If you believe your gambling is becoming harmful, we urge you to contact our support team immediately or reach out to a recognised responsible gambling organisation. We reserve the right to impose restrictions on any account where we suspect problematic gambling behaviour.

7. Platform Access and Mobile Use

The HighSpin app and mobile-compatible platform allow you to access all casino features directly from your smartphone or tablet. Whether you use the highspin casino app or access us via a mobile browser, you will have full access to our library of 6,000+ slots, live dealer games, table games, and more. We make no guarantee of uninterrupted access and may perform scheduled maintenance from time to time.

8. Intellectual Property

All content available on our High Spin Casino website, including graphics, software, game content, logos, and text, is the intellectual property of Costa Matrix Group LLC or its licensed providers. You may not reproduce, distribute, or commercially exploit any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, we disclaim all liability for any losses arising from your use of our services, including but not limited to gaming losses, technical errors, service interruptions, or unauthorised access to your account. You are responsible for maintaining the confidentiality of your highspin login credentials.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. Continued use of our platform following any changes constitutes your acceptance of the updated terms. These terms are governed by the laws of Costa Rica. If you have any questions, please contact us at support@highspin.com or use our 24/7 live chat service.